Here’s some answers to the most commonly asked questions. 

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Unlimited prints? Really

Yes! We are not lying! Unlimited prints are standard for all our packages so make sure your guests are ready to take as many pictures as they want! Each person in the shot gets one printout! No fights required. (:

 Do I need to choose a ready-made design?

Every event is unique to us therefore we do not make you choose from a design catalogue. They are fully customised from scratch.

You get to choose:

1) Theme or Colour scheme : Eg. Film, retro, floral, white and blue, etc.
2) Printout Size: Examples can be found here.
3) Shots per Print : A choice between 1, 2, 3 or 4 shots per printout.
4) Information/graphics to be included in template: Eg. couple’s name, date, venue, wedding hashtag/logo, etc.

However, if you would like to reuse a design we have done before for another client, we are more than happy to tweak it to match your event.

Can the template design follow my wedding invitation?

Definitely! If you can provide us with an editable version of your wedding invite, that would be amazing! If not, we will try our best to design as close as possible.

Do we get digital copies of our photos?

Yes! All shots (with & without template) will be available for download in our online gallery within 72 hours. If you’d like to have some privacy, your album can be password protected as well.

 What props do you have?

Our collection of props include giant glasses, cute headbands, big bows, blow up microphone and 25-30 shoutouts of various sizes printed on foam boards (eg. “Highlight of the night”, “Team bride/groom”, “Best day ever!”, etc.) Most of the shoutouts sizes range from a4-a3.

Props rental is included in the package therefore no additional costs for usage of our props within the time of hire.

Are you able to customise props/backdrops?

Customised props are available upon request and you get to keep them after the event.

If you require a fully customised backdrop with your name / logo for example, It is chargeable. Charges vary according to complexity of design and backdrop material.

Simply drop us a message! We are very excited to hear your ideas! 

 How much do the packages costs?

We keep our packages affordable. All you have to do is reach out to us here with your requirements and we’d be able to furnish you with what you need.

 What if i decide to extend your service time during my event?

We’d be glad to stay longer but it’s subjected to our availability and there will be additional charges for the extension.

 Does my hire time include set-up and pack down?

Nope! You do not pay for the time it takes us to set up and pack down.  We will arrive at your event 1-1.5 hours before your hire time begins to complete set-up. 

We will begin to teardown 5-10 minutes after your hire has ended. If you require an earlier set up time or later teardown time, just let us know at the time of booking and we can work with you to assist (additional fees may apply).

Are there additional costs for logistics, transportation, set up and teardown?

Props rental, transportation fees, full setup and tear down of photobooth are included in the package therefore no additional costs within the time of hire.

Are there hidden costs?

No hidden costs whatsoever. The price quoted in your tax invoice is your final price unless you would like to include additional options or services that we offer at additional costs. However these items will be discussed and highlighted to you prior to booking.

How much space do you need for the photo booth?

Typically we would comfortably need a floor space of about 3m by 3m for our whole setup but if space constraints are an issue, we should be able to work something out but do let us know in advance.

We also need access to power that’s no further than 3m away and a flat level surface.

 How many people can fit in the photo booth?

Not to worry, we always try our best to fit in as many people as we can if the group is large. We’ve seen up to 15 faces in a single photo. 

I am ready to book you. What’s next?!

Ooo yay! We’re excited to be a part of your event! Simply get in touch with us here to confirm availability and from there we will begin the discussion & booking process. Please note that your booking is only confirmed upon receipt of your deposit.